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Tech support

Whether you're installing a new system or troubleshooting an existing one, it's nice to know that expert help is only a phone call or email away. Each technical support staff member has an average of a decade of experience with our products, installations, and electronics. Plus, they're certified by the National Institute for Certification in Engineering Technologies (NICET). In addition to ready phone support, we provide 24-hour access to wiring diagrams, installation manuals and even programming software on our website.

Based on your feedback and in an effort to continuously improve our product support, we are pleased to offer a variety of short ‘How-To Training Videos’ for frequently asked Silent Knight product questions. Most of these videos are under 3 minutes long and provide a quick but effective way of learning how to solve some of our most commonly asked questions. We hope they help answer your questions and save you some time, too. Enjoy! Watch Now!

Technical Support Hours: Monday through Friday 8:00AM - 5:00PM EST
Tel: 800-446-6444

If you would like to send a message to our Tech Support team, please provide your information below and someone from our team will reach out to you.