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Training Department

The Silent Knight training department proudly announces the release of the new UL 9th Edition addressable fire alarm control panels. The new release will incorporate such new features as System Sensor synchronization protocol and USB option for direct connect programming with your laptop. The training class will cover everything that you need to know including: installation, servicing, addressing, wiring, and programming. The two-day training seminar will cover the IntelliKnight Addressable FACPs rev. 9.0.

Training Schedule and Registration
The new Road Show consists of two days of training. The locations are listed below. The Home Show is held at the Holiday Inn Arbor Lakes in Maple Grove, MN near our facility. Completion of any course will result in factory certification on that product.

What to Bring
Students should bring laptop computers for "hands-on" experience. Minimum requirements are Pentium 166, 16 meg of RAM running Win98 or WinXP Pro, a serial port and 9 pin serial extension cable (DB9 male to female), USB cable and a DC meter. In place of a serial port a USB or serial converter can be used (Silent Knight has tested the I/O Network converter, 512-306-0600). Students should also have working knowledge of their own PC and a basic understanding of Windows software. Silent Knight will provide the SKSS download software.

All Road Show participants must submit a registration form no later than two weeks prior to the class. Payment must be in the form of a check or by credit card (Visa/American Express). Cost of the "Knight School" is $200 per person for the two-day class. This cost includes: training provided by a qualified Silent Knight technical trainer, all training materials, SKSS software, and lunch.

*No class fees for Northford, CT, Atlanta, GA and Maple Grove, MN classes. All dates and classes are subject to change..

May 12-13, 2009
Sacramento, CA
Class Full
May 19-20, 2009
Long Island, NY
May 19-20, 2009
Maple Grove, MN*
June 2-3, 2009
Greensboro, NC
June 9-10, 2009
Portland, OR
June 16-17, 2009
Parsippany, NJ
Class Full
June 23-24, 2009
Houston, TX
Class Full
June 23-24, 2009
Columbus, OH
July 7-8, 2009
Jamaica
July 7-8, 2009
St. Louis, MO
July 21-22, 2009
Albany, NY
July 21-22, 2009
Nashville, TN
August 4-5, 2009
Birmingham, AL
August 4-5, 2009
Salt Lake City, UT
August 11-12, 2009
Burbank, CA
August 18-19, 2009
Pittsburgh, PA
August 18-19, 2009
Atlanta, GA
August 25-26, 2009
Austin, TX
September 1-2, 2009
Minneapolis, MN
September 1-2, 2009
Kansas City, MO
September 15-16, 2009
Anaheim, CA
September 22-23, 2009
Reno, NV
September 22-23, 2009
Northford, CT
September 29-30, 2009
Oakland, CA
October 6-7, 2009
Dallas, TX
October 13-14, 2009
Louisville, KY
October 20-21, 2009
Ft. Lauderdale, FL
December 1-2, 2009
Minneapolis, MN

Technical Trainers

Scott Schuette and Shawn Burke

Scott Schuette brings over 12 years experience in learning and development to the Silent Knight Team. Scott was a Sr. Trainer for Best Buy where he successfully opened close to 100 stores and played key roles in several product launches including TiVo, HDTV, and Wireless technology.  Scott recently comes to us from DISH Network where he managed a team of installation trainers for the Midwest Region.  Scott has solid classroom skills and has lent his design experience to upgrading our training materials.

Shawn started his career at Silent Knight back in January of 1987.   He began as an Electronic Repair Technician.  It wasn't long before Shawn's talents in troubleshooting and working with people were recognized. In January of 1988 he was promoted to Technical Suppport.  He now enjoys the position of Training Supervisor which includes scheduling technical training and WebEx conferencing along with updating the IntelliKnight training CDROM. Shawn is NICET II and holds a Power Limited License in Minnesota.

 

Training Registration

More Training Options

  • Let us meet your specific needs. Custom on sight training is available. Conact us and we will get started with a custom trainng package quote just for your company
  • Additional Traiinig Courses for Custom Training
  • Another training avenue is the DigiDocs training CD. The CD not only includes three separate training courses on each of Silent Knight's addressable panels, it also holds all important SK literature such as cut sheets, installation manuals, catalog, operation cards, and much more. Contact Silent Knight customer service to obtain this useful tool. 800-328-0103
  • Online Tutorials


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