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About Us
What Makes Silent Knight Better?

What makes Silent Knight better?
Let's take a second to review our first.
Lightning never strikes twice - unless you're in the Silent Knight testing lab.
Who wants to work with products that don't work together?
Silent Knight gives you the power of choice.
The most helpful support staff you may never talk to.
Our products come with benefits, not just features.

 

What makes Silent Knight better?

Put any two panels on a wall and you'll never see the difference. Compare their spec sheets, and you still might not know which is superior. That's because it takes more than parts to make a product special. At Silent Knight, we don't just design commercial fire protection systems. We design integrated solutions.

Any supplier can sell you a product that monitors your facility. Only Silent Knight offers you integrated solutions including innovative technology, marketing savvy, engineering expertise and superior technical support.

 

Let's take a second to review our first.

We defined the digital communications market when we developed the first digital fire communicator in 1985. Today, you'll find our dedicated and built-in digital communicators used in hundreds of thousands of fire systems worldwide -- including those of other major suppliers. Most recently, our best-selling IntelliKnight panel became the first addressable FACP with a built-in digital communicator available in distribution.

Helping you comply with changing codes and legislation has always been a priority for Silent Knight. For instance, we were the first to develop a power supply that met the demands of the powerful strobes required by the Americans with Disabilities Act (ADA).

You'll notice our attention to changing codes by how we design our products for future compliance. And, over time, when codes evolve and our products still comply, your customers will notice it too.

 

Lightning never strikes twice - unless you're in the Silent Knight testing lab.

Our engineers operate in a state-of-the-art, 42,000 square-foot manufacturing facility. This "kanban" just-in-time environment gives us one of the shortest product development cycles in the business. An environmental chamber puts our products through rigorous testing, our Keytek EMF generator can even simulate lightning strikes! We test 100% of our electronics with a Zehntel machine. And our engineering staff, which makes up 20% of our workforce, has over 300 years of combined security and fire industry experience. Silent Knight is ISO 9002 certified.

 

Who wants to work with products that don't work together?

Our products not only talk to each other, they also communicate with other systems. Silent Knight crosses the traditional industry boundaries by integrating such products as fire detection, voice evac, remote PC programming and digital communications of system events. Plus, we provide a full range of accessories like smoke detection, pull stations and bases. So you can be sure you're not just getting a system, you're investing in a total-term solution.

As the world's most experienced provider of central station equipment, you can rest assured that your facility's information will be transmitted and received with no errors. That could save lives, or at the very least, the expense and hassle of compatibility problems.

Silent Knight gives you the power of choice.

Silent Knight products and systems are available through a world-wide network of security and fire equipment distributors. This gives you the flexibility to choose trained and competent installation, maintenance and service partners who best meet your needs, without being held hostage by long-term contracts and high service cost.

 

The most helpful support staff you may never talk to.

Whether you're installing a new system or troubleshooting an existing one, it's nice to know that expert help is only a phone call away. Our technical support staff has an average of a decade of experience with our products, installations and electronics. Plus, they're certified by the National Institute for Certification in Engineering Technologies (NICET). In addition to ready phone support, our DigiDocs CD-ROM, website or Fast-Fax Information System provides you with 24-hour access to wiring diagrams, installation manuals and even programming software.

Our products come with benefits, not just features.

Silent Knight's line of commercial protection products offers end-to-end solutions with unprecedented levels of power and control. That means you'll have more accurate information about your facilities. Fewer service calls. And lower maintenance costs. No other supplier can say all that and still deliver.

From educational, hospital, industrial and commercial complexes, to retail, institutional and governmental buildings, our broad range of products provides the functionality and customized flexibility you need for your own environment.

If you want a solution that offers the best features -- and benefits -- in a commercial protection system, consider the Silent Knight solution.

 

   

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