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Training Department

The Silent Knight training department proudly announces the release of the new UL 9th Edition addressable fire alarm control panels. The new release will incorporate such new features as System Sensor synchronization protocol and USB option for direct connect programming with your laptop. The training class will cover everything that you need to know including: installation, servicing, addressing, wiring, and programming. The two-day training seminar will cover the IntelliKnight Addressable FACPs rev. 9.0.

Training Schedule and Registration
The new Road Show consists of two days of training. The locations are listed below. The Home Show is held at the Holiday Inn Arbor Lakes in Maple Grove, MN near our facility. Completion of any course will result in factory certification on that product.

What to Bring
Students should bring laptop computers for "hands-on" experience. Minimum requirements are Pentium 166, 16 meg of RAM running Win98 or WinXP Pro, a serial port and 9 pin serial extension cable (DB9 male to female), USB cable and a DC meter. In place of a serial port a USB or serial converter can be used (Silent Knight has tested the I/O Network converter, 512-306-0600). Students should also have working knowledge of their own PC and a basic understanding of Windows software. Silent Knight will provide the SKSS download software.

All Road Show participants must submit a registration form no later than two weeks prior to the class. Payment must be in the form of a check or by credit card (Visa/American Express). Cost of the "Knight School" is $200 per person for the two-day class. This cost includes: training provided by a qualified Silent Knight technical trainer, all training materials, SKSS software, and lunch.

*No class fees for Northford, CT, Atlanta, GA and Maple Grove, MN classes. All dates and classes are subject to change..

February 3 & 4, 2009
Maple Grove, MN*
February 3 & 4, 2009
Boise, ID
February 10 & 11, 2009
Tampa Bay, FL
February 10 & 11, 2009
Cincinnati, OH
February 24 & 25, 2009
Houston, TX
February 24 & 25, 2009
Phoenix, AZ
March 3 & 4, 2009
Seattle, WA
March 10 & 11, 2009
Atlanta, GA
March 10 & 11, 2009
Boston, MA
March 17 & 18, 2009
San Antonio, TX
March 24 & 25, 2009
Omaha, NE
March 24 & 25, 2009
Anaheim, CA
March 31 & April 1, 2009
Chicago, IL
April 7 & 8, 2009
Northford, CT*
April 21 &22, 2009
Baltimore, MD
April 28 & 29, 2009
Philadelphia, PA

Technical Trainers

Scott Schette and Shawn Burke

Scott Schuette brings over 12 years experience in learning and development to the Silent Knight Team. Scott was a Sr. Trainer for Best Buy where he successfully opened close to 100 stores and played key roles in several product launches including TiVo, HDTV, and Wireless technology.  Scott recently comes to us from DISH Network where he managed a team of installation trainers for the Midwest Region.  Scott has solid classroom skills and has lent his design experience to upgrading our training materials.

Shawn started his career at Silent Knight back in January of 1987.   He began as an Electronic Repair Technician.  It wasn't long before Shawn's talents in troubleshooting and working with people were recognized. In January of 1988 he was promoted to Technical Suppport.  He now enjoys the position of Training Supervisor which includes scheduling technical training and WebEx conferencing along with updating the IntelliKnight training CDROM. Shawn is NICET II and holds a Power Limited License in Minnesota.

 

Training Registration

More Training Options

  • Let us meet your specific needs. Custom on sight training is available. Conact us and we will get started with a custom trainng package quote just for your company
  • Additional Traiinig Courses for Custom Training
  • Another training avenue is the DigiDocs training CD. The CD not only includes three separate training courses on each of Silent Knight's addressable panels, it also holds all important SK literature such as cut sheets, installation manuals, catalog, operation cards, and much more. Contact Silent Knight customer service to obtain this useful tool. 800-328-0103
  • Online Tutorials


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